Genpact manages business processes for companies around the world. We combine our process expertise, information technology and analytical capabilities with operational insight derived from experience in diverse industries to provide services using our global delivery platform.
Genpact provides a wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management, reenginiering.

Our goal is to help our clients improve the ways in which they do business by continuously improving their business processes through Six Sigma and Lean principles and by the innovative use of technology. As a service provider, we strive to be a seamless extension of our clients’ operations.

Genpact manages complex processes in multiple geographic regions, delivering its services from a global network in 13 countries. Our global delivery centers are located in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain, United States and South Africa.

We have a unique heritage. We built our business by meeting the demands of the leaders of the General Electric Company (GE) to increase the productivity of their businesses. We began in 1997 as the India-based business process services operation of GE Capital.

In 2005, we became an independent company, changing our name to Genpact, which conveys our desire to generate value and business impact for our clients. Since then we have grown rapidly, significantly expanding our range of services and diversifying our client base.

Hungary

In Europe, Genpact’s headquarters are based in Hungary’s capital, Budapest, where we employed people from 29 countries serving customers across Europe in 15 languages. Genpact Hungary has established itself as a leading Business Services and Technology Solutions provider with a stimulating and global environment.